Registration FAQ

Frequently Asked Questions about the Registration

Is paying my KAIHA fee online secure?

KAIHA has contracted with Crossbar to host our website. This includes taking credit card payments online. 

To protect the information during the online registration process, the website uses SSL encryption.

Why do I have to provide my child’s doctor and Medical Insurance information?

This information as well as Consent to Treat is REQUIRED by USA Hockey to be accessible by Team Management in the case of an incident. These fields are NOT mandatory on the online form; however, if they are not filled in, the paper form must be completed and given to the Team Manager before the player can take the ice.

Have the people that have access to the Registration information had background checks?

Both KAIHA Coaches and Team Managers are required to have mandatory background checks every 2 years. 

How long will Crossbar retain my child’s information?

The Crossbar data retention period is set by their customers. KAIHA has decided on a 4 year retention period. This timeframe allows for the retention of the data during the current season, and so the information fields can be pre-populated for Parents/Guardians that return to register their children the next season. 

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